What about the lead time?
The lead time for our organic pigments can vary depending on the specific type of pigment and the quantity you require. We can provide you with more accurate lead time information once we know the specific pigment you are interested in and the quantity you need.
Generally, for standard organic pigments that are already available in our inventory, the lead time can be relatively short, ranging from 3-7days. However, if you require a larger quantity or a custom-made pigment, the lead time should be longer to ensure the production and quality control processes are adequately completed.
Commonly we have enough half-finished regular product stock（10-20mt）in our plant. After order confirmation can book shipment within 7days. If special product or large quantity we will inform you in advance.
Welcome to inquire from us. If you have any specific concerns or additional questions about our products, services, please do not hesitate to contact us. We are open-minded to discuss together.
I have some products from other supplier, can Zhenyan Chem help to arrange the shipment together?
Yes, no problem. We are happy to be helpful to our client and we are in the position to supply related services such as logistic, quality control, factory inspection… etc. We can combine the shipment with your other products.
Can you help me to look for the machine, additives, dispersing agent… etc.
Yes, we’d love to provide extra service to meet your demands. Can introduce reliable supplier to you or we can help to buy it for you, combine to ship with our products.
What’s the payment term of Zhenyan Chem?
Zhenyan Chem offers flexible payment terms to accommodate the needs of our customers. The specific payment terms may vary based on factors such as the order volume, the nature of the business relationship, and other mutually agreed-upon terms. However, some common payment terms we offer include:
- T/T (Telegraphic Transfer) or Wire Transfer: This is a common payment method where the customer transfers the payment directly to our company’s bank account. T/T is often used for both small and large transactions.
- D/P (Documents against Payment) or CAD (Cash against Document): For orders from some countries, we may accept this payment terms. The original documents will be sent to your bank through our collecting bank.
- L/C (Letter of Credit): For larger orders or international transactions, we may accept payment via a Letter of Credit. With an L/C, the customer’s bank provides a guarantee of payment upon the fulfillment of certain conditions.
- PayPal or Credit Card: For smaller orders or online transactions, we may accept payments through PayPal or credit card, providing a convenient and secure payment option.
The specific payment term for your order will be discussed and agreed upon during the negotiation process. We aim to ensure a smooth and transparent payment process to facilitate a strong and reliable business relationship with our customers.
If you have a specific payment method or term in mind, or if you need more information about our payment options, please let me know, and I’ll be glad to assist you further.
If Zhenyan Chem have agent in our market (customer’s country)?
At present Zhenyan Chem only have factory in China, not develop agent overseas so far. You can directly buy from us. Our air and sea transportation services are also convenient. If you rather buy from local, we can introduce our distributor customers to you.
What’s the minimum order quantity of Zhenyan Chem?
No MOQ. Zhenyan Chem’s principle is to respect every honest customer, all the order from Kilograms to containers will be received same response and good service. Ensure that customers can benefit from our products while still maintaining a balance between production efficiency and meeting the needs of various clients.
Is it free to get some samples from Zhenyan Chem?
Yes absolutely! We can provide small free samples by using FedEx, DHL or UPS, provide door to door with free freight. We understand it is quite important to start business. Good quotation, then through standard sample to prove our good quality which will have chance to build new cooperation.
We are always pleased to offer free pigment samples to our potential customers. We understand the importance of allowing you to evaluate the quality and suitability of our organic pigments for your specific applications before making a purchase decision.
If you are interested in obtaining samples, please let me know which specific pigments and colors you would like to test, and which application do you make, along with any other relevant details. Additionally, kindly provide your shipping address, and we will arrange for the samples to be sent to you promptly.
